Privacy Policy

Last updated: January 2024

1. Introduction

Leffel Consulting LLC ("Company", "we", "us", or "our") operates FaithfullyGiving (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including:

  • Account Information: Name, email address, phone number, password
  • Church Information: Church name, address, contact details
  • Member Data: Names, contact information, family relationships (stored on behalf of your church)
  • Payment Information: Credit card numbers, bank account details (processed by our payment processors)
  • Communication Content: Messages, emails, and notifications you send through the Service

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process donations and transactions
  • Send administrative notifications
  • Respond to support requests
  • Detect and prevent fraud or abuse
  • Generate anonymized analytics
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure cloud infrastructure (Microsoft Azure)
  • Regular security audits and updates
  • Access controls and authentication
  • PCI DSS compliance for payment processing

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who help us operate the Service (payment processors, hosting providers, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you direct us to share information

6. Church and Member Data

Churches using our Service are the data controllers for their member information. We process this data on their behalf and:

  • Only use member data as directed by the church
  • Do not access member data except for support purposes with permission
  • Provide tools for churches to manage their members' privacy
  • Allow data export and deletion upon request

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Export your data in a standard format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@faithfullygiving.com.

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Preferences and settings
  • Analytics and performance
  • Security features

You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. Churches are responsible for obtaining appropriate consent for any minor data they store in the Service.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information as required by law or for legitimate business purposes.

11. International Data Transfers

Your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: