Help Center

Get the support you need to make the most of FaithfullyGiving

Email Support

Send us an email and we'll respond within 1-2 business days.

support@faithfullygiving.com

In-App Support

Already a customer? Access help directly within the app for fastest response.

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Contact Us

Have a question or need personalized help? Fill out our contact form.

Contact Form

Frequently Asked Questions

Quick answers to common questions


Getting Started

Visit app.fgv.church/register and follow the simple registration process. You'll need to provide basic information about yourself and your church. Setup takes just a few minutes.

Yes! You can explore FaithfullyGiving with our free tier. There's a one-time $50 setup fee, then you can choose a plan that fits your church's needs. Cancel anytime with no long-term contracts.

Yes! FaithfullyGiving supports importing member data from CSV files. We also offer migration assistance for churches switching from other platforms. Contact our support team for help with your specific situation.

Giving & Donations

Members can give through the FaithfullyGiving web app or mobile app. They can make one-time gifts, set up recurring donations, or contribute to specific causes and campaigns. All transactions are secured with bank-level encryption.

FaithfullyGiving accepts all major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as ACH bank transfers for lower processing fees.

Our transaction fees are competitive with industry standards. Visit our pricing page for current rates. Churches keep more of every donation compared to many other platforms.

Mobile App

The FaithfullyGiving app is available on both iOS and Android:

The mobile app lets you make donations, view the member directory, check upcoming events, manage your profile, receive notifications, and stay connected with your church community - all from your phone.

Account & Security

Click "Forgot Password" on the login page and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it in your inbox.

Absolutely. FaithfullyGiving uses bank-level encryption (256-bit SSL) for all data transmission. Payment processing is PCI-compliant, and we never store sensitive payment card data on our servers. Your church's data is hosted on secure Microsoft Azure infrastructure.

Still Need Help?

Our support team is here to assist you with any questions or issues.

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