Notifications

Set up email, SMS, and push notifications for you and your congregation

Video Tutorials

Learn how to configure notification settings

Personal Notification Preferences

Set up your personal notification channels and preferences.

Coming Soon
Organization Notification Triggers

Configure which events trigger notifications for your church.

Coming Soon

Personal Notification Preferences

Control how and when you receive notifications from your church.

Accessing Your Notification Settings

1
Go to My Profile

Click your profile icon or name, then select My Profile or Settings.

2
Select Notifications Tab

Click the Notifications tab to access your personal notification preferences.

[Screenshot: Personal notification preferences page]

Notification Channels

Enable or disable how you receive notifications:

Email Notifications

Receive detailed notifications to your email address. Best for:

  • Giving receipts and statements
  • Event details and updates
  • Weekly digests and announcements
3
Enable Email

Toggle Email Notifications on. Verify your email address if prompted.

SMS Text Notifications

Receive quick alerts via text message. Best for:

  • Duty reminders
  • Event reminders (same day)
  • Urgent announcements
4
Enable SMS

Toggle SMS Notifications on and enter your mobile phone number.

5
Verify Your Phone

You'll receive a verification code via text. Enter the code to confirm your number.

[Screenshot: Phone verification code entry]

Push Notifications

Instant alerts on your mobile device through the app. Best for:

  • Real-time updates
  • New content alerts
  • Prayer request notifications
6
Enable Push

Toggle Push Notifications on. You may need to allow notifications in your device settings.

Tip: For the best experience, enable all three channels and then customize which notification types go to which channel in the detailed settings below.

Per-Notification Preferences

Fine-tune which notifications you receive and how:

[Screenshot: Notification type matrix with Email/SMS/Push toggles]

For each notification type, choose your preferred channel(s):

Notification Type Email SMS Push
Giving Receipts
Event Reminders
Duty Reminders
Prayer Requests

Example configuration - customize based on your preferences

Testing Notifications

7
Send Test Notification

Click Send Test next to any enabled channel to verify it's working correctly.

Organization Notification Triggers Admin

Configure which events automatically trigger notifications for your members.

Accessing Notification Settings

1
Navigate to Settings

Go to Settings > Communication > Notification Triggers.

[Screenshot: Organization notification triggers settings]

Understanding Triggers

Triggers are events that automatically send notifications to members. You control:

  • Which events trigger notifications
  • Which channels are used (Email, SMS, Push)
  • The timing of notifications (immediate, scheduled)

Giving Notifications

2
Configure Giving Triggers

Set up notifications related to donations:

  • Donation Receipt: Sent immediately after a donation (Email recommended)
  • Recurring Gift Reminder: Sent before recurring gifts process
  • Recurring Gift Processed: Confirmation after successful recurring charge
  • Failed Payment: Alert when a payment fails
  • Statement Available: Annual giving statement ready for download

Event Notifications

3
Configure Event Triggers

Set up notifications for church events:

  • Event Created: New event announcement (optional)
  • RSVP Confirmation: Confirm member's RSVP
  • Event Reminder (1 week): Advance notice
  • Event Reminder (1 day): Day-before reminder
  • Event Reminder (1 hour): Just before the event
  • Event Changed: Updates to time, location, or details
  • Event Cancelled: Cancellation notice
Tip: For regular services, you may not need reminders. Save notifications for special events where attendance confirmation matters.

Duty Notifications

4
Configure Duty Triggers

Set up notifications for volunteer duties:

  • Duty Assigned: When someone is scheduled for a duty
  • Duty Reminder (1 week): Week-ahead notice
  • Duty Reminder (1 day): Day-before reminder
  • Swap Request: When someone requests a duty swap
  • Swap Approved: Confirmation when swap is accepted
Important: Duty reminders are crucial for volunteer reliability. We recommend enabling at least the 1-day reminder for all duties.

Member Notifications

5
Configure Member Triggers

Set up notifications for member-related events:

  • Welcome Message: Sent to new members who join
  • Birthday Greeting: Automated birthday wishes
  • Anniversary Greeting: Membership anniversary
  • Group Invitation: Invitations to join groups
  • Prayer Request: New prayer requests in their groups

Notification Frequency

Avoid notification fatigue by setting appropriate frequency:

6
Set Digest Options

For high-volume notifications, enable digest mode to bundle multiple notifications into a single daily or weekly email.

[Screenshot: Digest settings - immediate vs daily vs weekly]

Best Practices

  • Use SMS sparingly for time-sensitive alerts only
  • Email works best for detailed information and receipts
  • Push notifications are great for engagement but can be muted
  • Always send giving receipts immediately
  • Test notifications yourself before enabling for all members

Notification Channels

Multiple ways to stay connected

Email

Receive detailed notifications and announcements via email. Great for event details and giving receipts.

SMS Text Messages

Get quick alerts via text message. Perfect for urgent reminders and time-sensitive notifications.

Push Notifications

Instant alerts on your mobile device through the FaithfullyGiving app.

Types of Notifications

Events that can trigger notifications

Giving

Donation receipts, recurring gift reminders, and giving statement notifications.

Events

Event reminders, RSVP confirmations, and event updates.

Duties

Duty assignment reminders, swap requests, and schedule changes.

Member Events

Welcome messages, prayer request updates, and group invitations.

Related Resources

Organization Settings
Mobile App
Communication Features

Need More Help?

Our support team can help you set up notifications.

Contact Support Back to Learn