Getting Started

Set up your church, complete registration, and start using FaithfullyGiving

Video Tutorials

Watch step-by-step video guides to get started quickly

Creating Your Church Account

Walk through the 6-step registration wizard to create your church account.

Coming Soon
Payment Setup & Onboarding

Complete the payment onboarding process to accept online donations.

Coming Soon
First Login & Navigation

Learn your way around the dashboard and understand the menu structure.

Coming Soon

Church Registration Wizard Admin

Complete guide to the 6-step registration process for setting up your church on FaithfullyGiving.

[Screenshot: Registration wizard welcome screen]

Before You Begin

To complete registration, you'll need:

  • Your church's legal name and address
  • An email address for the primary administrator account
  • Basic information about your congregation size
  • A credit card for subscription payment (Free tier available)

Step-by-Step Registration

1
Create Your Account

Visit app.fgv.church/register and enter your email address and create a secure password. You'll receive a verification email to confirm your address.

[Screenshot: Account creation form with email and password fields]
2
Enter Church Information

Provide your church's name, address, phone number, and website (optional). This information will be displayed on your church's public giving page.

3
Set Up Your Church Profile

Upload your church logo, choose your primary color theme, and add a brief description. These customizations make your giving page feel uniquely yours.

[Screenshot: Church profile setup with logo upload and color picker]
4
Select Your Subscription Plan

Choose between our Free, Standard, or Premium plans. You can start with Free and upgrade anytime as your church grows. See our Pricing page for full details.

Tip: Start with the Free plan to explore the platform. You can upgrade to unlock additional features whenever you're ready.
5
Add Payment Method

Enter a credit or debit card for your subscription charges. The Free plan has no monthly fee, but a card is required for any future upgrades or overage charges.

6
Review and Complete

Review all your information, accept the Terms of Service, and complete your registration. You'll be taken directly to your new church dashboard!

[Screenshot: Registration complete confirmation screen]

What's Next?

After registration, we recommend:

  1. Complete Payment Onboarding to accept donations (see next section)
  2. Invite your staff and key volunteers
  3. Customize your church settings
  4. Import or add your member directory

Payment Onboarding Guide Admin

Set up your merchant account to start accepting online donations through FaithfullyGiving.

Important: Payment onboarding is required to accept online donations. Without completing this step, members cannot give through your church's giving page.

Understanding Merchant Onboarding

FaithfullyGiving partners with Finix, a PCI-compliant payment processor, to handle donations securely. The onboarding process verifies your church's identity and sets up your merchant account for receiving funds.

Required Information

Have the following ready before starting:

  • Church's legal entity name (as registered with the IRS)
  • EIN (Employer Identification Number) or Tax ID
  • Church's bank account and routing numbers
  • Principal/authorized signer's personal information (name, DOB, SSN last 4 digits)
  • Church address verification documents (if requested)

Step-by-Step Onboarding

1
Access Payment Settings

Navigate to Settings > Payment Settings in your church dashboard. Click the "Start Onboarding" button to begin.

[Screenshot: Payment Settings page with Start Onboarding button]
2
Enter Organization Details

Provide your church's legal name, EIN, business type (typically "Non-profit Organization"), and primary business address.

3
Add Principal Information

Enter details for the principal owner or authorized signer. This is typically the senior pastor, treasurer, or board chairman who has authority to manage church finances.

Tip: The principal's information is used for identity verification only and is kept secure by our payment processor. It is never shared or displayed publicly.
4
Connect Bank Account

Enter your church's bank account and routing numbers. This is where donation funds will be deposited. You can use a checking or savings account.

[Screenshot: Bank account entry form]
5
Submit for Review

Review all information for accuracy and submit your application. Most applications are approved within 1-2 business days.

Onboarding Status

After submission, your status will show as one of the following:

  • Pending: Application is being reviewed
  • Approved: You can start accepting donations
  • Action Required: Additional information or documents needed
  • Rejected: Contact support for assistance
PCI Compliance

FaithfullyGiving is PCI DSS compliant. Card data is encrypted and processed securely through our payment partner. Your church never handles or stores sensitive card information directly.

Payout Schedule

Once approved, donations are deposited to your bank account on a regular schedule:

  • Standard: Funds deposited within 2-3 business days
  • Weekend donations: Processed on the next business day

Dashboard Overview

Learn your way around the FaithfullyGiving dashboard and understand the menu structure.

[Screenshot: Admin dashboard with full navigation menu]

Admin Dashboard Features

As an administrator, you have access to the complete dashboard with all management features:

Main Navigation Menu

The left sidebar contains your primary navigation:

  • Dashboard: Overview with key metrics and recent activity
  • Directory: Manage all members, families, and invitations
  • Giving: View transactions, manage causes, and generate statements
  • Events: Create and manage church events
  • Groups: Organize small groups, classes, and ministries
  • Media: Upload sermons, podcasts, and documents
  • Communications: Send emails, SMS, and push notifications
  • Settings: Configure your church's platform settings
[Screenshot: Admin dashboard metrics showing giving totals, member count, event attendance]

Dashboard Metrics

Your admin dashboard displays key metrics at a glance:

  • Total giving this month and year-to-date
  • Active member count and recent joins
  • Upcoming events with RSVP counts
  • Recent prayer requests
  • Pending approvals and action items

Quick Actions

Common tasks are accessible from the dashboard:

  • Invite new members
  • Create a new event
  • Send a notification
  • Record a manual donation
[Screenshot: Member dashboard with simplified navigation]

Member Dashboard Features

As a member, you see a simplified dashboard focused on engagement and personal giving:

Navigation Menu

Members have access to:

  • Dashboard: Personal overview and church announcements
  • My Giving: Give online and view your giving history
  • Events: Browse upcoming events and RSVP
  • Groups: View groups you're a member of
  • Directory: Connect with other members (if enabled)
  • My Profile: Update your personal information
[Screenshot: Member dashboard showing personal giving summary and upcoming events]

Personal Dashboard

Your member dashboard shows:

  • Your personal giving summary
  • Upcoming events you've RSVP'd to
  • Your assigned duties
  • Recent church announcements
  • Prayer requests from your groups

Quick Give

A prominent "Give Now" button makes it easy to donate directly from your dashboard.

Tip: You can set up recurring giving to automate your tithes and offerings. Go to My Giving > Recurring Gifts to get started.

Roles & Permissions Guide Admin

Understand user roles and how to assign appropriate access levels to your team.

Understanding Roles

FaithfullyGiving uses a role-based permission system with three primary roles:

Administrator

Full access to all features, settings, and data. Can manage other users and configure the platform.

  • All platform settings
  • User management
  • Financial reports
  • All member data
Moderator

Limited administrative access. Can manage content and members but cannot access sensitive settings.

  • Event management
  • Group management
  • Member directory
  • Communications
Member

Standard member access. Can give, RSVP to events, and manage their own profile.

  • Online giving
  • Event registration
  • Group participation
  • Personal profile

Assigning Roles

1
Navigate to Directory

Go to Directory from the main navigation menu.

2
Find the Member

Use the search bar or browse to find the member you want to update.

3
Edit Member Profile

Click on the member to open their profile, then click Edit.

[Screenshot: Member profile edit form showing role dropdown]
4
Update Role

Select the appropriate role from the Role dropdown: Administrator, Moderator, or Member. Click Save to apply changes.

Caution: Be careful when assigning Administrator roles. Admins have full access to all church data, financial information, and settings. Only give this role to trusted staff who need complete access.

Permission Details by Role

Feature Admin Moderator Member
View/Edit Own Profile
Give Online
RSVP to Events
View Member Directory
Create/Edit Events
Manage Groups
Send Notifications
View All Giving Data
Manage Members
Platform Settings
Assign User Roles

= Configurable or limited access

Best Practices

  • Keep the number of Administrators minimal (typically 2-3 people)
  • Use Moderator role for staff who need to manage events and communications
  • Regularly review who has elevated access
  • Remove access promptly when staff or volunteers change roles

Quick Tips

Essential tips for getting started

Invite Your Team

Start by inviting your church administrators and staff to help manage the platform.

Complete Payment Setup

Finish the payment onboarding to start accepting donations right away.

Customize Your Church

Add your church logo, colors, and information in the Settings area.

Add Members

Import your member list or send invitations to build your directory.

Related Resources

Organization Settings
Members & Directory
Giving & Donations

Need More Help?

Our support team is here to assist you with setup and onboarding.

Contact Support Back to Learn